It seems like one of those issues, similar to the great over-under toilet paper debate, where people have strong opinions.
Anthony Giorgianni, one of our finance writers, wrote about it recently in his blog, “Supermarket self-checkout: No thanks, I already have a job”—I guess the headline lets you know where he stands on the issue!
As for me, I think the self-checkout lanes actually make the other lines move faster at my local store. My main peeve with the self-checkouts (besides flagging someone down to get my canvas bag discount) is the long lines from shoppers who roll up with overflowing carts and proceed to slowly check out one item at a time, while I stand and wait with my loaf of bread.
I became so frustrated during ShopRite’s Can Can sale this winter that I sent an e-mail to the local store and asked that they consider turning the kiosks into express lanes—and sure enough, someone e-mailed me back and they made two of the four lanes into express “12 items or less,” complete with a little Road Runner character on the signs. Victory at the self-checkout lane!
Do you love the convenience of scanning and packing your own groceries? Or do you get frustrated with the technology and lines? Let us know!Subscribe to ShopSmart today!